{"id":185,"date":"2025-11-23T16:04:58","date_gmt":"2025-11-23T16:04:58","guid":{"rendered":"https:\/\/oando.fr\/?page_id=185"},"modified":"2025-11-23T16:04:59","modified_gmt":"2025-11-23T16:04:59","slug":"mentions-obligatoires","status":"publish","type":"page","link":"https:\/\/oando.fr\/index.php\/mentions-obligatoires\/","title":{"rendered":"Mentions obligatoires"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-x-large-font-size\"><strong> CONDITIONS G\u00c9N\u00c9RALES DE VENTE \u2014 OANDO SUD 24<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>General Terms &amp; Conditions of Sale \u2014 OANDO SUD 24<\/strong><br><strong>Derni\u00e8re mise \u00e0 jour \/ Last update : novembre 2025<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1\ufe0f\u20e3 Informations l\u00e9gales \/ Legal Information<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FR :<\/strong><br>OANDO SUD 24<br>Entreprise Individuelle (EI)<br>SIRET : 993 486 240 00019<br>Adresse : 287 Chemin de Puyfermier, 24540 Capdrot, France<br>Repr\u00e9sent\u00e9e par : St\u00e9phane Apruzzese<br>Site : oando.fr<br>TVA non applicable, art. 293B du CGI<br>(ci-apr\u00e8s \u00ab le Prestataire \u00bb)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>EN :<\/strong><br>OANDO SUD 24<br>Sole Proprietorship<br>SIRET: 993 486 240 00019<br>Address: 287 Chemin de Puyfermier, 24540 Capdrot, France<br>Represented by: St\u00e9phane Apruzzese<br>Website: oando.fr<br>VAT not applicable under French tax law (Article 293B CGI)<br>(hereinafter \u00ab\u00a0the Service Provider\u00a0\u00bb)<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2\ufe0f\u20e3 Objet \/ Purpose<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FR :<\/strong><br>Les pr\u00e9sentes CGV d\u00e9finissent les conditions de r\u00e9alisation, de facturation et de paiement des prestations fournies hors ligne par OANDO SUD 24. Le site oando.fr pr\u00e9sente les services mais ne constitue pas une plateforme de vente en ligne.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>EN :<\/strong><br>These Terms &amp; Conditions define the conditions for the performance, invoicing, and payment of services provided offline by OANDO SUD 24. The website oando.fr presents the services but is not an online sales platform.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3\ufe0f\u20e3 Prestations propos\u00e9es \/ Services Provided<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FR :<\/strong><br>OANDO SUD 24 propose notamment :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Services multiservices et assistance \u00e0 domicile<\/li>\n\n\n\n<li>Gestion de propri\u00e9t\u00e9 &amp; intendance de maison secondaire<\/li>\n\n\n\n<li>Services touristiques<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Toute demande sp\u00e9cifique fera l\u2019objet d\u2019un devis personnalis\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>EN :<\/strong><br>OANDO SUD 24 offers the following services, including but not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Multi-services and home assistance<\/li>\n\n\n\n<li>Property management &amp; secondary home caretaking<\/li>\n\n\n\n<li>Tourism-related services<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Any specific request will be subject to a customized quote.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4\ufe0f\u20e3 Commande \/ Order Confirmation<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FR :<\/strong><br>Une commande est consid\u00e9r\u00e9e comme ferme apr\u00e8s :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>signature d\u2019un devis ou bon d\u2019intervention, ou<\/li>\n\n\n\n<li>validation \u00e9crite (email, SMS),<\/li>\n\n\n\n<li>et paiement de l\u2019acompte requis.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>EN :<\/strong><br>An order becomes binding after:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>signing a quote or service agreement, or<\/li>\n\n\n\n<li>written confirmation (email or SMS),<\/li>\n\n\n\n<li>and payment of the required deposit.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5\ufe0f\u20e3 Tarifs &amp; Facturation \/ Pricing &amp; Invoicing<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FR :<\/strong><br>Les prix sont exprim\u00e9s en euros.<br>TVA non applicable, art. 293B du CGI.<br>Les tarifs peuvent inclure des frais suppl\u00e9mentaires (d\u00e9placement, fournitures, urgences).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>EN :<\/strong><br>Prices are expressed in euros.<br>VAT not applicable under French law (Article 293B CGI).<br>Additional fees may apply (travel costs, materials, emergency services).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6\ufe0f\u20e3 Paiement \/ Payment Terms<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FR :<\/strong><br>Acompte : <strong>30% \u00e0 la commande<\/strong><br>Solde \u00e0 la fin de la prestation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Moyens de paiement accept\u00e9s :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Virement bancaire<\/li>\n\n\n\n<li>Esp\u00e8ces (limites l\u00e9gales)<\/li>\n\n\n\n<li>Ch\u00e8que<\/li>\n\n\n\n<li>Paiement en ligne (Stripe \/ PayPal)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">P\u00e9nalit\u00e9 de retard : taux l\u00e9gal + indemnit\u00e9 forfaitaire de 40\u20ac.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>EN :<\/strong><br>Deposit: <strong>30% upon order confirmation<\/strong><br>Balance due upon completion of the service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Accepted payment methods:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bank transfer<\/li>\n\n\n\n<li>Cash (legal limits apply)<\/li>\n\n\n\n<li>Cheque (France)<\/li>\n\n\n\n<li>Online payment (Stripe \/ PayPal)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Late payment penalty: legal rate + \u20ac40 recovery fee.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7\ufe0f\u20e3 D\u00e9lais d\u2019ex\u00e9cution \/ Service Completion Time<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FR :<\/strong><br>Les d\u00e9lais indiqu\u00e9s sont estimatifs. Aucun d\u00e9dommagement ne peut \u00eatre exig\u00e9 en cas de retard d\u00fb \u00e0 une cause ext\u00e9rieure ou ind\u00e9pendante du Prestataire.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>EN :<\/strong><br>Provided timelines are estimates only. No compensation may be claimed in case of delay caused by external or uncontrollable factors.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8\ufe0f\u20e3 Droit de r\u00e9tractation \/ Right of Withdrawal<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FR :<\/strong> (Clients consommateurs hors \u00e9tablissement)<br>D\u00e9lai l\u00e9gal : <strong>14 jours<\/strong>.<br>Exceptions :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>prestation ex\u00e9cut\u00e9e avant la fin du d\u00e9lai avec accord \u00e9crit,<\/li>\n\n\n\n<li>demande personnalis\u00e9e du client.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Clients professionnels : pas de droit de r\u00e9tractation sauf accord contractuel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>EN :<\/strong> (Consumer clients, off-premise contracts)<br>Legal withdrawal period: <strong>14 days<\/strong>.<br>Exceptions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>service executed before the deadline with written consent,<\/li>\n\n\n\n<li>customized or client-specific requests.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Professional clients: no withdrawal right unless agreed otherwise.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>9\ufe0f\u20e3 Obligations du Client \/ Client Obligations<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FR :<\/strong><br>Le Client doit fournir les informations n\u00e9cessaires, garantir l\u2019acc\u00e8s au lieu d&rsquo;intervention et respecter les conditions de paiement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>EN :<\/strong><br>The Client must provide required information, ensure access to the premises, and respect payment conditions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\ud83d\udd1f Responsabilit\u00e9 \/ Liability<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FR :<\/strong><br>Le Prestataire est soumis \u00e0 une obligation de moyens.<br>Il ne peut \u00eatre tenu responsable si les dommages r\u00e9sultent :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>d\u2019un mauvais usage par le Client,<\/li>\n\n\n\n<li>de mat\u00e9riel fourni par le Client,<\/li>\n\n\n\n<li>d\u2019une intervention tierce.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>EN :<\/strong><br>The Service Provider is bound by an obligation of means.<br>They shall not be held liable for damages resulting from:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>improper use by the Client,<\/li>\n\n\n\n<li>client-provided equipment,<\/li>\n\n\n\n<li>third-party intervention.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1\ufe0f\u20e31\ufe0f\u20e3 Force majeure \/ Force Majeure<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FR :<\/strong><br>Aucune partie ne peut \u00eatre tenue responsable en cas d\u2019\u00e9v\u00e9nement impr\u00e9visible et irr\u00e9sistible emp\u00eachant l&rsquo;ex\u00e9cution du contrat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>EN :<\/strong><br>Neither party may be held liable in case of an unforeseeable and unavoidable event preventing contract execution.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1\ufe0f\u20e32\ufe0f\u20e3 Donn\u00e9es personnelles \/ Data Protection<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FR :<\/strong><br>Les donn\u00e9es ne sont utilis\u00e9es qu\u2019\u00e0 des fins commerciales internes et ne sont jamais revendues.<br>Le Client peut demander rectification ou suppression par simple demande \u00e0 :<br>\ud83d\udce9 [Ins\u00e9rer email]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>EN :<\/strong><br>Data is used solely for internal commercial purposes and never sold.<br>The Client may request correction or deletion at:<br>\ud83d\udce9 [Insert email]<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1\ufe0f\u20e33\ufe0f\u20e3 Litiges &amp; droit applicable \/ Disputes &amp; Jurisdiction<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FR :<\/strong><br>Droit applicable : droit fran\u00e7ais.<br>Consommateurs : juridiction conforme \u00e0 la loi.<br>Professionnels : tribunal comp\u00e9tent du si\u00e8ge du Prestataire.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>EN :<\/strong><br>Governing law: French law.<br>Consumers: jurisdiction as provided by law.<br>Professionals: jurisdiction of the courts where the Service Provider is based.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"has-x-large-font-size wp-block-paragraph\"><strong>Identification du professionnel:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>OANDO SUD 24 est une ENTREPRISE INDIVIDUELLE <\/li>\n\n\n\n<li>G\u00e9rant : St\u00e9phane APRUZZESE<\/li>\n\n\n\n<li>Situ\u00e9e au 287 CHEMIN de Puyfermier 24540 \u00e0 Capdrot<\/li>\n\n\n\n<li>Siret 99348624000019<\/li>\n\n\n\n<li>Contacts: au 0743518306 et contact@oando.fr<\/li>\n\n\n\n<li>Site h\u00e9berg\u00e9 par <a href=\"https:\/\/www.ovhcloud.com\/fr\">OVH<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"has-x-large-font-size wp-block-paragraph\"><strong>\u00a0Protection des donn\u00e9es personnelles\u00a0des internautes<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La soci\u00e9t\u00e9 Oando sud 24 et le site internet oando.fr ne collecte aucune information personnelle ni aucun cookies. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CONDITIONS G\u00c9N\u00c9RALES DE VENTE \u2014 OANDO SUD 24 General Terms &amp; Conditions of Sale \u2014 OANDO SUD 24Derni\u00e8re mise \u00e0 jour \/ Last update : novembre 2025 1\ufe0f\u20e3 Informations l\u00e9gales \/ Legal Information FR :OANDO SUD 24Entreprise Individuelle (EI)SIRET : 993 486 240 00019Adresse : 287 Chemin de Puyfermier, 24540 Capdrot, FranceRepr\u00e9sent\u00e9e par : St\u00e9phane [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-185","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oando.fr\/index.php\/wp-json\/wp\/v2\/pages\/185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oando.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oando.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oando.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oando.fr\/index.php\/wp-json\/wp\/v2\/comments?post=185"}],"version-history":[{"count":1,"href":"https:\/\/oando.fr\/index.php\/wp-json\/wp\/v2\/pages\/185\/revisions"}],"predecessor-version":[{"id":186,"href":"https:\/\/oando.fr\/index.php\/wp-json\/wp\/v2\/pages\/185\/revisions\/186"}],"wp:attachment":[{"href":"https:\/\/oando.fr\/index.php\/wp-json\/wp\/v2\/media?parent=185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}